We have had a few issues with certain clients stating that the same emails are being downloaded via the MS Outlook 20-30 times at a go instead of once. Please note that this has nothing to do with our servers but it does have to do with your MS Outlook. As Microsoft Registered Partners, Retro Rabbit Designs ONLY Recommends Genuine Microsoft Products. If your MS Office Suite is Genuine you will not have this persistent problem. For more info on going genuine please feel free to contact us at any stage 
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